LEGAL REFERENCE

Your Privacy Matters to Us

We've built alexitoto around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...

Data ProtectionTransparent PracticesYour ControlSecure PaymentsIndonesia-Focused
alexitoto Your Privacy Matters to Us

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any...
Account Settings Review and update your personal information, communication preferences...
Data Requests You can request a copy of your personal...
REVIEW SIGNALS

Why Your Data Is Safe With Us

Encryption Standard

All transactions and personal data travel through SSL encryption, the same technology banks use to protect your account details and...

Payment Security

DANA, OVO, GoPay and QRIS payments are processed through verified gateways. We never store your full payment credentials on our...

Regular Audits

We conduct ongoing security reviews to identify and fix vulnerabilities before they affect your account or personal information.

Limited Access

Only authorized team members can access your personal data, and only when needed to support your account or investigate security...

Transparent Logging

We track who accesses your information and when, so you can see the full history of data handling within your...

Compliance Ready

Our privacy practices align with data protection standards in supported regions, ensuring your rights are respected at every step.

Privacy Across Our Platform

Live Casino TablesYour session data and betting history are encrypted and stored separately from your personal identity information.
Slot LobbiesGame activity logs are kept for account verification only. We don't share your play patterns with third-party advertisers.
Sportsbook MarketsYour betting slips and market preferences stay private. We use this data only to improve your experience, never to profile or sell.
Account DepositsDANA, OVO, GoPay and QRIS transactions are processed through secure channels. We retain transaction records for compliance, not marketing.
Withdrawal RequestsPayout history is tied to your account for security and tax purposes. We verify your identity once and keep that verification current.
Communication PreferencesYou control how often we contact you about promotions, updates and account activity. Opt out anytime from your settings.
Device & LocationWe log your login location and device type to detect unauthorized access. You can review and approve new devices from your account.

What Defines Our Privacy Approach

Indonesia-First Design

We built alexitoto with Indonesian players in mind, so DANA, OVO, GoPay and QRIS integrations respect local data handling norms.

No Third-Party Selling

Your account details, betting history and payment information are never sold, rented or shared with advertisers or data brokers.

One-Tap Transparency

Open your privacy settings from your account dashboard and see exactly what data we hold, how we use it and who can access it.

Instant Data Deletion

Request account closure and we'll delete your personal data within 30 days, except where law requires us to keep records.

Real-Time Alerts

We notify you immediately if we detect unusual login attempts, new device access or changes to your account security settings.

Audit Trail Access

Review a complete log of who accessed your account, when they logged in and what actions they took on your behalf.

Privacy Questions Answered

We retain your data for 30 days after closure to process final payouts and comply with tax laws. After that, we delete it unless legal obligations require longer storage. You can request immediate deletion by contacting support.

Yes. Log into your account, go to Privacy Settings and select 'Download My Data'. We'll compile your personal information, transaction history and activity logs into a file you can review and download.

No. Payment details are processed through secure third-party gateways. We store only transaction confirmations and your account balance, never your full card or wallet credentials.

Only authorized alexitoto staff can access your data, and only when needed to support your account, investigate fraud or comply with legal requests. Every access is logged and you can review it anytime.

Your privacy rights remain protected. Any buyer must agree to honor this policy. We'll notify you of material changes and give you 30 days to close your account if you disagree with new terms.

We use SSL encryption, regular security audits, firewalls and intrusion detection systems. Your password is hashed, never stored in plain text. We monitor for suspicious activity 24/7 and alert you immediately if we detect threats.

Absolutely. Go to your Communication Preferences in account settings and uncheck promotional messages. You'll still receive account alerts and transaction confirmations, but no marketing content.